Updated Cancelation Policy. Sept, 2022

When you schedule an appointment with us we set aside that time for you personally. We ask that you extend us the same courtesy in return. Flawless requires a 12 hour notice on all canceled or rescheduled appointments. Any appointments canceled within this 12 hour timeframe are subject to a $30 booking fee. Any appointments that go beyond 90 minutes in time will be charged an additional $20/hour after the first. Any booking fees will be charged to the card on file the day that the appointment is canceled. If the fee is not charged that day it will be sent as an invoice and must be paid before further appointments can be booked.

In order to cancel or reschedule your appointment you must reach out to the salon directly. Failure to confirm your appointment does NOT cancel the appointment, nor does responding to the automated text or email. You can call, text, or email the salon at 440.941.0754 or contact@flawlesslashspraytan.com. Please leave a message if it is after hours. Repeated last minute cancellations will require future appointments to be prepaid.

While we understand that life happens, we do ask that you be on time to your appointments. We set this time aside for you and cannot go over your allotted appointment time if you are late. If you are receiving a chemical service please be advised that if you arrive late you may not be able to receive the service due to process time, which will result in the appointment being rescheduled.